Course Fee Venue/Dates - 2001 Oxford Glasgow Preston Warwick Hatfield Bristol   Presenting Your Case £650 13 & 14-Mar 8 & 9-May 11 & 12-Sep 5 & 6-June 27 & 28-Nov 10 & 11-Apr Customer Relationship Building £350 11-Dec 26-Mar 06-Nov 17-May 07-Sep 26-Jun Customer Relationship Management £350 12-Dec 27-Mar 07-Nov 18-May 08-Sep 27-Jun Influencing Skills £350 22-May 03-Jul 24-Apr 20-Mar 06-Nov 19-Jun Negotiation Skills £350 23-May 04-Jul 25-Apr 21-Mar 07-Nov 20-Jun Stress Management £350 06-Mar 17-Apr 19-Jun 28-Sep 04-Dec 08-May Customer Care Matters £350 13-Mar 08-May 20-Jun 04-Sep 27-Nov 10-Apr Customer Service Matters £350 14-Mar 09-May 21-Jun 05-Sep 28-Nov 11-Apr Telephone Selling Skills £350 20-Mar 04-Dec 24-May 03-Jul 09-Oct 24-Apr Strategic Selling £350 13-Mar 24-Apr 02-Oct 29-May 11-Dec 10-Jul Leading From the Front £350 19-Jun 13-Nov 11-Sep 20-Mar 01-May 17-Jul Fast Forward Management £350 13-Mar 08-May 24-Jul 05-Jun 27-Nov 10-Apr Interviewing Skills £350 24-Apr 24-Jul 16-Oct 21-Mar 12-Jun 18-May Performance Management £650 11 & 12-Sep 23 & 24-Oct 20 & 21-Mar 23 & 24-May 10 & 11-Jul 10 & 11-May Time Management £350 05-Jun 13-Mar 01-May 11-Sep 05-Dec 11-Apr Contagious Attitudes £350 15-May 20-Mar 11-Sep 26-Jun 11-Dec 17-Apr Marketing Matters £350 10-Apr 22-May 17-Jul 12-Jun 23-Oct 27-Nov Finance for Non-Financial People £350 23-Oct 05-Dec 27-Mar 08-May 03-Jul 18-Sep Behavioural Selling Skills £350 10-Jul 11-Dec 20-Nov 17-Apr 15-May 04-Sep