What are the objectives of Negotiation Skills?

Today's competitive climate calls for effective negotiating skills.

This practical and interactive one-day workshop explores the theories, styles and methodologies of successful negotiation, enabling you to:

•  Recognise & prepare for different phases of negotiation
•  Practise negotiating skills in different scenarios
•  Manage conflict and haggling
•  Decipher signals such as innuendos, speech patterns and body language
•  Deal with personal agendas
•  Achieve your goal without demeaning the rights of others
•  Get past "no"
•  Listen effectively

What does Negotiation Skills cover?

•  What is negotiation?
•  When to negotiate
•  Preparing to negotiate
•  The principles of negotiation
•  Achieving a win/win situation
•  Conflict - a difference of opinion
•  Listening skills
•  Overcoming objections
•  Behaviour management

Who will benefit from Negotiation Skills?

People who sell and people who buy.

Development Report:

DISC, Communicating with Style

Duration: 1 day

Course fees: dependent on number of people booking, call for details.

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